Deposit withdrawal
We may accept payments into the account in different FIAT currencies and any payments due to or from us and any net balances on the account shall be reported by us in the respective currency, unless we agree otherwise, withdrawals from the account may only be made in the same FIAT currency in which the respective deposit was made.
Today forex bonuses
Deposit & withdrawal
Trading in any investment opportunity that maay generate profit requires BSB global customers to deposit money on their online account. Profits may be withdrawn from the online account.
Deposits and withdrawals are regulated by this WD policy as well as the generally applicable terms and conditions.
Deposits
You, the client, have to perform all the deposits from a source (e.G. Single bank account). If you want to start trading, you should make sure this account is in your country of residence and in your name. In order to certify that a SWIFT confirmation is authentic, it has to be sent to BSB global to confirm the origin of the money which will be used for trading. If you don’t comply with this WD policy, you may be prevented from depositing the money via bank/wire transfer. If you did not login and traded from your account within six (6) months (“dormant account”), your dormant account will be subject to a deduction of 10 % each month (the “dormant fee”).
Please allow up to 5 business days for the deposited funds via bank/wire transfer to appear on your trading account.
Withdrawals
According to generally acceptable AML rules and regulations, withdrawals must be performed only through the same bank account or credit/debit card that you used to deposit the funds.
Unless we agree otherwise, withdrawals from the account may only be made in the same FIAT currency in which the respective deposit was made.
In addition, when you deposit or withdraw money for trading purposes using alternative FIAT payment methods, you should be aware that additional fees and restrictions may apply. Withdrawals are subjected to withdrawals processing and handling fees. Those fees will be deducted from the transferred withdrawn amount. The fee regulation is available on BSB global.
Without derogating of the foregoing, BSB global may execute withdrawals to a different facility than the one used for the deposit, subject to anti money-laundering regulations.
Furthermore, when it comes to withdrawals, client may be required to present additional information and documents.
Non-deposited funds
Funds appearing on clients’ account may include agreed or voluntary bonuses and incentives, or any other sums not directly deposited by the client or gained from trading on account of actually deposited funds (“non-deposited funds”). Please note unless otherwise explicitly agreed, nondeposited funds are not available for withdrawal. Further, due to technical limitations, nondeposited funds may be assigned to client’s account in certain occasions (for example, for the technical purpose of allowing the closing of positions or an indebted account).
Without derogating from the abovementioned, bonuses issued to client by BSB global may only be withdrawn subject to execution of a minimum trading volume of 25 times the deposit amount plus the bonus issued (“minimum trading volume“).
Submitting A withdrawal request
In order to process your withdrawal request, you must:
- Log in to your account through the website.
- Open a withdrawal request from client area.
- Fill up the withdrawal form.
- Print the withdrawal form.
- Sign the printed form.
All compliance documentation must have been received and approved by BSB global compliance officer in order to proceed with the withdrawal.
Beneficiary name must match the name on the trading account. Requests to transfer funds to third party will not be processed.
IMPORTANT: ACCOUNT HOLDER IS REQUIRED TO MONITOR ACCOUNT REGULARLY, AND ENSURE THAT AVAILABLE MARGIN EXISTS IN THE ACCOUNT PRIOR TO SUBMITTING THIS REQUEST, AS SUCH WITHDRAWAL MAY HAVE AN IMPACT ON EXISTING OPEN POSITIONS OR TRADING STRATEGY USED.
Typical withdrawal processing time
The time it takes for the money to reach your credit card or bank account that has been used to deposit funds may vary (usually up to five business days). Note that it might take longer for withdrawals to bank accounts due to the additional security procedures in force.
The request will generally be processed by BSB global within 4-7 business days of receipt. In order to avoid any delays please review your information carefully before submitting your request. BSB global assumes no responsibility for errors or inaccuracies made by the account holder. Corresponding withdrawals will take 4 to 7 business days to process. BSB global cannot monitor and is not responsible in any way for the client’s credit card company or bank’s internal procedures. Client must follow up with the credit card or respective bank independently.
Funds are released to your credit account once your credit card merchant has debited the funds from our account. This process may take up to 5 business days or more to reflect on your credit card account balance. If you do not have online access to your credit card, it should appear on the next billing statement(s) depending on your card’s billing cycle.
Please note clearly that we are not committed to any time frame and that any additional charges imposed by third parties shall be deducted from the deposit or the withdrawal, as applicable.
Additional charges: if the receiving bank uses an intermediary bank to send/receive funds, you may incur additional fees charged by the intermediary bank. These charges are usually placed for transmitting the wire for your bank. BSB global is not involved with and nor has any control over these additional fees. Please check with your financial institution for more information.
Credit/debit cards
For credit card deposits, when you choose an account in a different currency than USD (united states dollar), your credit card will be debited properly in accordance with amount deposited and the applicable exchange rates. In addition to the exchanged sum deposited, additional credit cards fees may apply (as a result, in such cases you may notice discrepancies between the sum of deposit and the sum charged on your credit card). Customers must accept these slight variations that can occur and won’t try to charge this back.
If you have used a credit card to deposit money, performed online trading and decide to cash in on your winnings, the same credit card must be used.
Amount of withdrawal per credit card is only allowable to an equal amount of money deposited per credit card or less. Greater amounts must be wire-transferred to a bank account.
Currency
Your account may comprise of different FIAT currencies. These will be subject to the following conditions:
We may accept payments into the account in different FIAT currencies and any payments due to or from us and any net balances on the account shall be reported by us in the respective currency;
If the client send funds in another FIAT currency than his account’s currency, we will apply an exchange rate to our discretion.
E will generally settle trades or perform any required set offs and deductions in the relevant FIAT currency where the account comprises such currency ledger, save that where such currency balance is insufficient, we may settle trades in any FIAT currency using the exchange rate available at www.Ecb.Europa.Eu/home/html/index.En.Html
Additional conditions
Please note this policy cannot be exhaustive, and additional conditions or requirements may apply at any time due to regulations and policies, including those set in order to prevent money laundering. Please note any and all usage of the site and services is subject to the terms and conditions, as may be amended from time to time by BSB global, at its sole discretion.
For queries concerning policy matters, please contact us anytime.
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Risk warning: trading forex is highly speculative and carries a high level of risk. Forex trading and CFD trading involves significant risk to your invested capital. Please read and ensure you fully understand our terms & conditions and risk disclaimer. It is possible to lose all your capital. These products may not be suitable for everyone so before deciding to trade company’s products you should carefully consider your financial condition and your level of experience. Seek independent advice if necessary. Speculate only with funds that you can afford to lose.
Risk disclosure: forex trading involves significant risk. We strongly advise that you read our terms & conditions. Although the risk when trading forex is fixed for each individual trade, the trades are live and it is possible to lose your initial investment, particularly if a trader chooses to place his entire investment to a single live trade. It is highly recommended that traders choose a proper money management strategy which limits the total consecutive trades or total outstanding investment.
Asset exchange, deposit and withdrawal FAQ
Assets exchange matters
Q) I have BTC inside my bybit account but would like to trade other contracts like ETHUSD or XRPUSD? What can I do?
Traders can use the assets exchange function to convert their BTC to the respective coin type in order to continue trading the desired trading pairs.
Q) are there any fees for using the assets exchange?
Yes, there is a flat rate of 0.1% chargeable for performing the exchange.
Q) are there any assets exchange limits on the bybit platform?
Yes, there are. Please refer to the table below for more details. This limit will be reset daily at 0000 UTC
Deposit matters
Q) is it safe to deposit and store my cryptocurrencies with bybit?
Yes, it is safe to do so. In order to maintain a high level of asset security, bybit uses an industry-leading and multi-signature cold wallet to store 100% of our traders' deposited assets. At the individual account level, all withdrawal requests will undergo a stringent procedure that carries out confirmation for withdrawals; and all requests will be manually reviewed by our team at fixed time intervals (0800, 1600 and 2400 UTC).
In addition, 100% of our traders' deposit assets will be segregated from our bybit's operating budget for increased financial accountability.
For more info, please refer to our terms of service
Q) how to buy bitcoin ( BTC ), ethereum ( ETH ), ripple ( XRP ), EOS, or USDT?
Method 1: use bybit fiat gateway to convert fiat to cryptocurrency. This service is wholly provided by the respective third-party service providers. For more info, please click here
Method 2: seach for a reputable online spot exchange and open an account to purchase cryptocurrencies. Please note that exchanges require real-name certification (KYC - know your client).
Method 3: over-the-counter trading, you can find someone who is willing to sell bitcoin (P2P, peer to peer transaction), pay the money directly, and then he sends you bitcoin to your personal wallet address. This eliminates the exchange account opening process.
Q) why did my deposit not arrive inside my bybit account?
The major reason for delays for each respective coins are as follows:
BTC: unconfirmed transaction on the blockchain (1 confirmation needed)
ETH: unconfirmed transaction on the blockchain (30 confirmation needed) OR smart contract transaction (bybit does not auto process ETH smart contract deposits)
XRP/EOS: invalid or missing tag/memo when the deposit is made
USDT: unconfirmed transaction on the blockchain (1 or 30 confirmation depending on omni or ERC20 transfer)
If you need further assistance, go to the wallet that was used to make the deposit and attempt to obtain the transaction hash (TXID). Contact our live chat agent or email to support@bybit.Com and provide us with the coin type, coin amount and TXID.
Q) are there any minimum deposit amount into bybit?
No, there are no minimum deposit amount and traders can deposit any amount they like.
Q) does bybit support BEP20 deposits?
At present, bybit does not support any BEP20 tokens. Any BEP20 deposits to any bybit wallet addresses will not be credited and will result in the permanent loss of your deposit. For more info, please click here
Q) I unintentionally deposited a coin that is not listed inside my assets page, what should I do?
The following coins cannot be recovered under any circumstances.
- BEP20 coins
- Any non-EOS coin deposits based on the EOS blockchain
If you unintentionally deposited an unsupported coin type not listed above, kindly go to the wallet that was used to make the deposit and attempt to obtain the transaction hash (TXID). Contact our live chat agent or email to support@bybit.Com and provide us with the coin type, coin amount and TXID.
Q) I unintentionally deposited real coins into my testnet account, what should I do?
Bybit only supports the recovery of certain real coin type deposited into a testnet wallet address. This includes ETH, XRP and selected ERC20 coin.
If you unintentionally deposited real coin into your testnet wallet address, kindly go to the wallet that was used to make the deposit and attempt to obtain the transaction hash (TXID). Contact our live chat agent or email to support@bybit.Com and provide us with the coin type, coin amount and TXID.
Q) I unintentionally deposited omni USDT into my BTC wallet address, what should I do?
Even though they are on the same BTC blockchain, omni USDT and BTC wallet addresses on bybit are unique and different.
If you unintentionally deposited omni USDT into your BTC wallet address, kindly go to the wallet that was used to make the deposit and attempt to obtain the transaction hash (TXID). Contact our live chat agent or email to support@bybit.Com and provide us with the coin type, coin amount and TXID.
Q) after depositing an unsupported coin type, what is the asset recovery process?
1) contact our live chat agent or email to support@bybit.Com and provide us with the coin type, coin amount and TXID.
2) the bybit team will attempt an asset recovery on a "best effort basis"
3) if the asset recovery is possible, we will either offer to return the same coin type to the source wallet address OR credit the equivalent in USDT into your bybit account. Both scenarios will incur a one-time handling fee of USDT 20
4) the entire process may take 5 to 10 business days to complete and all communications will be sent via the account's registered email address
Q) what is the minimum deposit amount that can be recovered and what are the fees involved?
There is a one-time handling fee of USDT 20 for every successful asset recovery based on the corresponding transaction hash (TXID).
Therefore, if your wrong deposit amount is less than USDT 20 in value, bybit will not proceed to perform an asset recovery.
Q) can I deposit trueusd (TUSD) or USD coin (USDC) into my bybit tether (USDT) wallet address since they are all stable coins pegged to the USD value?
No, TUSD and USDC are not the same as USDT. Bybit only supports the deposit of USDT. If you unintentionally deposited TUSD or USDC, kindly go to the wallet that was used to make the TUSD or USDC deposit and attempt to obtain the transaction hash (TXID). Contact our live chat agent or email to support@bybit.Com and provide us with the coin type, coin amount and TXID.
Withdrawal matters
Q) why did I not receive my withdrawal after submitting a withdrawal request?
For account asset security purposes, all withdrawal requests are subjected to a stringent withdrawal request processing happening at 3 designated timings (0000, 0800 and 1600 UTC)
After the successful processing of your withdrawal request, traders can expect to receive their coins within 2 hours ( subjected to the blockchain's mining capabilities and transaction workloads).
Q) are there any withdrawal limits on the bybit platform?
Yes, there are. Please refer to the table below for more details. This limit will be reset daily at 0000 UTC
Individual account limit | total platform limit | |
BTC | 500 BTC | 3,000 BTC |
ETH | 10,000 ETH | 40,000 ETH |
EOS | 1,000,000 EOS | 10,000,000 EOS |
XRP | 2,000,000 XRP | 100,000,000 XRP |
USDT | 1,000,000 USDT | 8,000,000 USDT |
For any special request, please reach out to our live chat support
Q) is there a minimum amount for withdrawal?
Yes, there is. Please refer to the table below for more details. Please note that bybit pays a standard miner fee. Hence, it is fixed for any withdrawal amount.
Coin | minimum withdrawal | withdrawal fee |
BTC | 0.002BTC | 0.0005BTC |
ETH | 0.02ETH | 0.01ETH |
EOS | 0.2EOS | 0.1EOS |
XRP | 20XRP | 0.25XRP |
USDT | 10 USDT | 2 USDT |
Q) when does bybit process withdrawal requests?
Bybit processes and review all withdrawal requests at 3 fixed time intervals at 0800, 1600 and 0000 UTC.
Q) why does bybit not support immediate withdrawals? Instead, why must all withdrawals go through a manual reviewing process?
100% of our clients' assets are stored in bybit's multi-signature cold wallet. A multi-signature cold wallet is an offline cold wallet and requires at least 2 out of 3 authorizations before the releasing of any funds, ensuring maximum asset security. As such, all our clients are required to submit a manual withdrawal request and subject it to a stringent withdrawal request processing happening at 3 designated timings ( 0000, 0800 and 1600 UTC )
Q) why are bybit withdrawal fees relatively higher compared to other platforms?
Bybit charged a fixed fee for all withdrawals and dynamically adjust the batch transfer miner fee to a higher level to ensure the faster confirmation speeds of withdrawals on the blockchain.
Q) can traders fix their own withdrawal fees on bybit?
At the moment, no. However, bybit is considering to open up this option for traders to determine their own withdrawal fees in the future.
Q) what do the various statuses inside withdrawal history symbolizes?
A) pending email confirmation = traders need to login to the inbox of their registered email address to confirm the withdrawal confirmation email.
B) pending review = traders have successfully submitted their withdrawal request and are pending a withdrawal review at 0000, 0800 and 1600 UTC.
C) pending transfer = the withdrawal request has been successfully reviewed and pending submission onto the blockchain.
D) successfully transferred = the withdrawal of assets is successful and complete.
E) confirmation email expired = the withdrawal confirmation email sent to your inbox has expired. If traders would like to continue to withdraw their assets, please resubmit a new withdrawal request.
F) rejected = the withdrawal request has been rejected due to varying reasons.
G) canceled = the withdrawal request has been canceled by the user.
Q) does bybit support withdrawals to a segwit BTC wallet address?
No, bybit does not support withdrawals to segwit BTC wallet addresses starting with "bc1", also known as bech32 addresses . Instead, bybit only supports BTC withdrawals to wallet addresses starting with "1" or "3".
Q) does bybit support withdrawals to a smart contract ETH wallet address?
No, bybit does not support ETH withdrawals via smart contracts method. Instead, bybit only supports ETH withdrawals via direct transfer method.
Q) I tried to transfer ETH from my spot wallet to bybit wallet address and it states that bybit ETH wallet address is not EIP55 ready. What can I do?
Convert your account's bybit ETH wallet address to become EIP55 ready. To do so, copy your ETH wallet address into etherscan, perform a search and the corresponding EIP55-ready wallet address will appear on the top left corner (red box)
Q) does bybit support XRP/EOS withdrawals to a wallet address without a tag/memo?
Yes, bybit does support XRP or EOS withdrawals to a wallet address without tag/memo. However, please be aware that it is the traders' sole responsibility to check with their destination wallet address provider on the need to indicate a tag/memo when transferring XRP or EOS out of bybit.
Bybit will not be responsible for any missing XRP or EOS due to withdrawal without indicating any tag/memo.
Q) does bybit support USDT withdrawal via omni blockchain?
No, bybit does not support USDT withdrawals via omni. Instead, bybit only supports ERC20 USDT withdrawals via ETH blockchain.
Q) why is my account restricted from performing a withdrawal?
For account and asset security purposes, please be informed that the following actions will lead to withdrawal restrictions for 24 hours.
1. Change or reset of account password
2. Removing of google authenticator 2FA by the user
3. Change of registered mobile number
Q) how can I obtain my transaction hash (TXID) after the withdrawal has been completed?
It can be obtained from either contacting our live chat agent or via the official bybit app.
Other asset matters
Q) inside the assets page, even though I did not perform any trades, why was the USD value of my BTC wallet balance reduced?
Firstly, bybit only accepts the depositing of cryptocurrencies and these assets will remain unchanged unless there are trading activities performed using the same account. For example, if you deposit 0.1 BTC, it will remain as 0.1 BTC unless there are trading activities.
Secondly, traders have to understand that the USD value of their cryptocurrencies shown inside the assets page only serves to provide a quick fiat value estimate and will dynamically change based on the market price of BTC. Using the screenshot above as an example, trader A has 0.1 BTC
When 1 BTC = USD 11,239.70, the estimated USD value = USD 11,239.70 x 0.1 BTC = USD 1,123.97
When the price of BTC falls to 1 BTC = USD 8000, the estimated USD value = USD 8000 x 0.1 BTC = USD 800
Deposit withdrawal
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Frequently asked questions
Deposit and withdrawal
Personal
Institutional
Accounts
Market news & blog
Education
Legal
Axi is a trading name of axitrader limited (axitrader), which is incorporated in st vincent and the grenadines, number 25417 BC 2019 by the registrar of international business companies, and registered by the financial services authority, and whose address is suite 305, griffith corporate centre, PO box 1510, beachmont kingstown, st vincent and the grenadines.
Axitrader is 100% owned by axicorp financial services pty ltd, a company incorporated in australia (ACN 127 606 348). Over-the-counter derivatives are complex instruments and come with a high risk of losing substantially more than your initial investment rapidly due to leverage. You should consider whether you understand how over-the-counter derivatives work and whether you can afford to take the high level of risk to your capital. Investing in over-the-counter derivatives carries significant risks and is not suitable for all investors.
When acquiring our derivative products you have no entitlement, right or obligation to the underlying financial asset. Axitrader is not a financial adviser and all services are provided on an execution only basis. Information is of a general nature only and does not consider your financial objectives, needs or personal circumstances. Important legal documents in relation to our products and services are available on our website. You should read and understand these documents before applying for any axitrader products or services and obtain independent professional advice as necessary.
Axitrader limited is a member of the financial commission, an international organization engaged in the resolution of disputes within the financial services industry in the forex market.
The information on this website is not intended for australian and new zealand residents.
Deposit withdrawal
Trading in any investment opportunity that may generate profit requires finexics customers to deposit money on their online account. Profits may be withdrawn from the online account.
Deposits and withdrawals are regulated by this WD policy as well as the generally applicable terms and conditions.
Deposits
You, the client, have to perform all the deposits from a source (e.G. Single bank account). If you want to start trading, you should make sure this account is in your country of residence and in your name. In order to certify that a SWIFT confirmation is authentic, it has to be sent to finexics to confirm the origin of the money which will be used for trading. If you don’t comply with this WD policy, you may be prevented from depositing the money via bank/wire transfer. Please allow up to 5 business days for the deposited funds via bank/wire transfer to appear on your trading account. If you did not login and traded from your account within three (3) months, your account will be subject to a deduction of 10 % each month.
Withdrawals
According to generally acceptable AML rules and regulations, withdrawals must be performed only through the same bank account or credit/debit card that you used to deposit the funds.
Unless we agree otherwise, withdrawals from the account may only be made in the same FIAT currency in which the respective deposit was made.
In addition, when you deposit or withdraw money for trading purposes using alternative FIAT payment methods, you should be aware that additional fees and restrictions may apply.
Without derogating of the foregoing, finexics may execute withdrawals to a different facility than the one used for the deposit, subject to anti money-laundering regulations.
Furthermore, when it comes to withdrawals, client may be required to present additional information and documents.
Withdrawals fees
Withdrawals will be charged a transaction fee of the following:
50.00 USD/GBP/EURO for wire transfers; 25.00 USD/GBP/EURO for credit cards plus a processing fee of 10.00 USD/7.00 EUR/5.00 GBP; 25.00 USD/GBP/EURO for epayments. A levy of 10% of the withdrawal amount will be charged to any withdrawal from an account that has not executed more than 200 in turnover and/or from accounts that have not been verified.
Minimum withdrawal for wire transfers is 250.00 USD/GBP/EURO. Minimum withdrawal on any other method is 100.00 USD/GBP/EURO. Note that these charges exclude the transaction fee imposed; for instance, if a minimum of $250 is to be withdrawn by bank wire transfer, a transaction fee of $50 will be charged.
Fees may change depends on the processing system and/or bank of finexics.
Non-deposited funds
Funds appearing on clients’ account may include agreed or voluntary bonuses and incentives, or any other sums not directly deposited by the client or gained from trading on account of actually deposited funds (“non-deposited funds”). Please note unless otherwise explicitly agreed, non-deposited funds are not available for withdrawal. Further, due to technical limitations, non-deposited funds may be assigned to client’s account in certain occasions (for example, for the technical purpose of allowing the closing of positions or an indebted account).
Without derogating from the abovementioned, bonuses issued to client by finexics may only be withdrawn subject to execution of a minimum trading volume of 30 times the deposit amount plus the bonus issued (“minimum trading volume“).
Submitting A withdrawal request
In order to process your withdrawal request, you must:
• open a withdrawal request from client area.
• client will log in to his account through the website, click on withdrawal, fill up the information and submit the withdrawal request.
• all compliance documentation must have been received and approved by finexics compliance officer in order to proceed with the withdrawal.
• beneficiary name must match the name on the trading account. Requests to transfer funds to third party will not be processed.
IMPORTANT: ACCOUNT HOLDER IS REQUIRED TO MONITOR ACCOUNT REGULARLY, AND ENSURE THAT AVAILABLE MARGIN EXISTS IN THE ACCOUNT PRIOR TO SUBMITTING THIS REQUEST, AS SUCH WITHDRAWAL MAY HAVE AN IMPACT ON EXISTING OPEN POSITIONS OR TRADING STRATEGY USED.
Typical withdrawal processing time
The time it takes for the money to reach your credit card or bank account that has been used to deposit funds may vary (usually 2 to 6 business days). Note that it might take longer for withdrawals to bank accounts due to the additional security procedures in force.
The request will generally be processed by finexics within 2-5 business days of receipt. In order to avoid any delays please review your information carefully before submitting your request. Finexics assumes no responsibility for errors or inaccuracies made by the account holder. Finexics cannot monitor and is not responsible in any way for the client’s credit card company or bank’s internal procedures. Client must follow up with the credit card or respective bank independently.
Funds are released to your credit account once your credit card merchant has debited the funds from our account. This process may take up to 5 business days or more to reflect on your credit card account balance. If you do not have online access to your credit card, it should appear on the next billing statement(s) depending on your card’s billing cycle.
Please note clearly that we are not committed to any time frame and that any additional charges imposed by third parties shall be deducted from the deposit or the withdrawal, as applicable.
Additional charges: if the receiving bank uses an intermediary bank to send/receive funds, you may incur additional fees charged by the intermediary bank. These charges are usually placed for transmitting the wire for your bank. Finexics is not involved with and nor has any control over these additional fees. Please check with your financial institution for more information.
Credit/debit cards
For credit card deposits, when you choose an account in a different currency than USD (united states dollar), your credit card will be debited properly in accordance with amount deposited and the applicable exchange rates. In addition to the exchanged sum deposited, additional credit cards fees may apply (as a result, in such cases you may notice discrepancies between the sum of deposit and the sum charged on your credit card). Customers must accept these slight variations that can occur and won’t try to charge this back. If you have used a credit card to deposit money, performed online trading and decide to cash in on your winnings, the same credit card must be used. Amount of withdrawal per credit card is only allowable to an equal amount of money deposited per credit card or less. Greater amounts must be wire-transferred to a bank account.
Currency
Your account may comprise of different currencies. These will be subject to the following conditions:
We may accept payments into the account in different currencies and any payments due to or from us and any net balances on the account shall be reported by us in the respective currency; the account is maintained in US dollars or euro (“base currencies”) and any other currency will be converted at the exchange rate existing at the point of conversion
(“exchange rate”); if the client send funds in another currency than his account’s currency, we will apply an exchange rate to our discretion.
We will generally settle trades or perform any required setoffs and deductions in the relevant currency where the account comprises such currency ledger, save that where such currency balance is insufficient, we may settle trades in any currency using the exchange.
Additional conditions
Please note this policy cannot be exhaustive, and additional conditions or requirements may apply at any time due to regulations and policies, including those set in order to prevent money laundering. Please note any and all usage of the site and services is subject to the terms and conditions, as may be amended from time to time by finexics, at its sole discretion.
For queries concerning policy matters, please contact us anytime.
Have a frequently asked question?
Visit our help center. Hope you find the right answer.
Deposit withdrawal
RISK WARNING: trading on the forex and commodities markets involves substantial risks, including complete possible loss of funds and other losses and is not suitable for all members. Clients should make an independent judgement as to whether trading is appropriate for them in the light of their financial condition, investment experience, risk tolerance and other factors.
*please note: cooper markets does not service US entities or residents of any kind. While we welcome clients from all over the globe, governmental restrictions along with our company policies prohibit cooper markets from opening accounts originating from afghanistan, botswana, burma (myanmar), cote d ivoire ivory coast, cuba, cyprus, egypt , gambia, ghana, guinea bissau, guinea conakry, iraq, iran, kyrgyzstan, lesotho, liberia, libya mali, niger, nigeria, north korea, senegal, serbia, sierra leone, somalia, south africa, syria, tajikistan, togo, turkmenistan, the democratic republic of congo the former liberian regime of charles taylor, uzbekistan, yemen, & zimbabwe.
*please note that all price improvements are subject to available liquidity. Price improvements are not available for market orders when "market range" is set to zero.
Privacy overview
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.
Deposit withdrawal
You are using an outdated browser. Please upgrade your browser to improve your experience.
Frequently asked questions
Deposit and withdrawal
Personal
Institutional
Accounts
Market news & blog
Education
Legal
Axi is a trading name of axitrader limited (axitrader), which is incorporated in st vincent and the grenadines, number 25417 BC 2019 by the registrar of international business companies, and registered by the financial services authority, and whose address is suite 305, griffith corporate centre, PO box 1510, beachmont kingstown, st vincent and the grenadines.
Axitrader is 100% owned by axicorp financial services pty ltd, a company incorporated in australia (ACN 127 606 348). Over-the-counter derivatives are complex instruments and come with a high risk of losing substantially more than your initial investment rapidly due to leverage. You should consider whether you understand how over-the-counter derivatives work and whether you can afford to take the high level of risk to your capital. Investing in over-the-counter derivatives carries significant risks and is not suitable for all investors.
When acquiring our derivative products you have no entitlement, right or obligation to the underlying financial asset. Axitrader is not a financial adviser and all services are provided on an execution only basis. Information is of a general nature only and does not consider your financial objectives, needs or personal circumstances. Important legal documents in relation to our products and services are available on our website. You should read and understand these documents before applying for any axitrader products or services and obtain independent professional advice as necessary.
Axitrader limited is a member of the financial commission, an international organization engaged in the resolution of disputes within the financial services industry in the forex market.
The information on this website is not intended for australian and new zealand residents.
Deposit withdrawal
RISK WARNING: trading on the forex and commodities markets involves substantial risks, including complete possible loss of funds and other losses and is not suitable for all members. Clients should make an independent judgement as to whether trading is appropriate for them in the light of their financial condition, investment experience, risk tolerance and other factors.
*please note: cooper markets does not service US entities or residents of any kind. While we welcome clients from all over the globe, governmental restrictions along with our company policies prohibit cooper markets from opening accounts originating from afghanistan, botswana, burma (myanmar), cote d ivoire ivory coast, cuba, cyprus, egypt , gambia, ghana, guinea bissau, guinea conakry, iraq, iran, kyrgyzstan, lesotho, liberia, libya mali, niger, nigeria, north korea, senegal, serbia, sierra leone, somalia, south africa, syria, tajikistan, togo, turkmenistan, the democratic republic of congo the former liberian regime of charles taylor, uzbekistan, yemen, & zimbabwe.
*please note that all price improvements are subject to available liquidity. Price improvements are not available for market orders when "market range" is set to zero.
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Deposit withdrawal
Trading in any investment opportunity that may generate profit requires finexics customers to deposit money on their online account. Profits may be withdrawn from the online account.
Deposits and withdrawals are regulated by this WD policy as well as the generally applicable terms and conditions.
Deposits
You, the client, have to perform all the deposits from a source (e.G. Single bank account). If you want to start trading, you should make sure this account is in your country of residence and in your name. In order to certify that a SWIFT confirmation is authentic, it has to be sent to finexics to confirm the origin of the money which will be used for trading. If you don’t comply with this WD policy, you may be prevented from depositing the money via bank/wire transfer. Please allow up to 5 business days for the deposited funds via bank/wire transfer to appear on your trading account. If you did not login and traded from your account within three (3) months, your account will be subject to a deduction of 10 % each month.
Withdrawals
According to generally acceptable AML rules and regulations, withdrawals must be performed only through the same bank account or credit/debit card that you used to deposit the funds.
Unless we agree otherwise, withdrawals from the account may only be made in the same FIAT currency in which the respective deposit was made.
In addition, when you deposit or withdraw money for trading purposes using alternative FIAT payment methods, you should be aware that additional fees and restrictions may apply.
Without derogating of the foregoing, finexics may execute withdrawals to a different facility than the one used for the deposit, subject to anti money-laundering regulations.
Furthermore, when it comes to withdrawals, client may be required to present additional information and documents.
Withdrawals fees
Withdrawals will be charged a transaction fee of the following:
50.00 USD/GBP/EURO for wire transfers; 25.00 USD/GBP/EURO for credit cards plus a processing fee of 10.00 USD/7.00 EUR/5.00 GBP; 25.00 USD/GBP/EURO for epayments. A levy of 10% of the withdrawal amount will be charged to any withdrawal from an account that has not executed more than 200 in turnover and/or from accounts that have not been verified.
Minimum withdrawal for wire transfers is 250.00 USD/GBP/EURO. Minimum withdrawal on any other method is 100.00 USD/GBP/EURO. Note that these charges exclude the transaction fee imposed; for instance, if a minimum of $250 is to be withdrawn by bank wire transfer, a transaction fee of $50 will be charged.
Fees may change depends on the processing system and/or bank of finexics.
Non-deposited funds
Funds appearing on clients’ account may include agreed or voluntary bonuses and incentives, or any other sums not directly deposited by the client or gained from trading on account of actually deposited funds (“non-deposited funds”). Please note unless otherwise explicitly agreed, non-deposited funds are not available for withdrawal. Further, due to technical limitations, non-deposited funds may be assigned to client’s account in certain occasions (for example, for the technical purpose of allowing the closing of positions or an indebted account).
Without derogating from the abovementioned, bonuses issued to client by finexics may only be withdrawn subject to execution of a minimum trading volume of 30 times the deposit amount plus the bonus issued (“minimum trading volume“).
Submitting A withdrawal request
In order to process your withdrawal request, you must:
• open a withdrawal request from client area.
• client will log in to his account through the website, click on withdrawal, fill up the information and submit the withdrawal request.
• all compliance documentation must have been received and approved by finexics compliance officer in order to proceed with the withdrawal.
• beneficiary name must match the name on the trading account. Requests to transfer funds to third party will not be processed.
IMPORTANT: ACCOUNT HOLDER IS REQUIRED TO MONITOR ACCOUNT REGULARLY, AND ENSURE THAT AVAILABLE MARGIN EXISTS IN THE ACCOUNT PRIOR TO SUBMITTING THIS REQUEST, AS SUCH WITHDRAWAL MAY HAVE AN IMPACT ON EXISTING OPEN POSITIONS OR TRADING STRATEGY USED.
Typical withdrawal processing time
The time it takes for the money to reach your credit card or bank account that has been used to deposit funds may vary (usually 2 to 6 business days). Note that it might take longer for withdrawals to bank accounts due to the additional security procedures in force.
The request will generally be processed by finexics within 2-5 business days of receipt. In order to avoid any delays please review your information carefully before submitting your request. Finexics assumes no responsibility for errors or inaccuracies made by the account holder. Finexics cannot monitor and is not responsible in any way for the client’s credit card company or bank’s internal procedures. Client must follow up with the credit card or respective bank independently.
Funds are released to your credit account once your credit card merchant has debited the funds from our account. This process may take up to 5 business days or more to reflect on your credit card account balance. If you do not have online access to your credit card, it should appear on the next billing statement(s) depending on your card’s billing cycle.
Please note clearly that we are not committed to any time frame and that any additional charges imposed by third parties shall be deducted from the deposit or the withdrawal, as applicable.
Additional charges: if the receiving bank uses an intermediary bank to send/receive funds, you may incur additional fees charged by the intermediary bank. These charges are usually placed for transmitting the wire for your bank. Finexics is not involved with and nor has any control over these additional fees. Please check with your financial institution for more information.
Credit/debit cards
For credit card deposits, when you choose an account in a different currency than USD (united states dollar), your credit card will be debited properly in accordance with amount deposited and the applicable exchange rates. In addition to the exchanged sum deposited, additional credit cards fees may apply (as a result, in such cases you may notice discrepancies between the sum of deposit and the sum charged on your credit card). Customers must accept these slight variations that can occur and won’t try to charge this back. If you have used a credit card to deposit money, performed online trading and decide to cash in on your winnings, the same credit card must be used. Amount of withdrawal per credit card is only allowable to an equal amount of money deposited per credit card or less. Greater amounts must be wire-transferred to a bank account.
Currency
Your account may comprise of different currencies. These will be subject to the following conditions:
We may accept payments into the account in different currencies and any payments due to or from us and any net balances on the account shall be reported by us in the respective currency; the account is maintained in US dollars or euro (“base currencies”) and any other currency will be converted at the exchange rate existing at the point of conversion
(“exchange rate”); if the client send funds in another currency than his account’s currency, we will apply an exchange rate to our discretion.
We will generally settle trades or perform any required setoffs and deductions in the relevant currency where the account comprises such currency ledger, save that where such currency balance is insufficient, we may settle trades in any currency using the exchange.
Additional conditions
Please note this policy cannot be exhaustive, and additional conditions or requirements may apply at any time due to regulations and policies, including those set in order to prevent money laundering. Please note any and all usage of the site and services is subject to the terms and conditions, as may be amended from time to time by finexics, at its sole discretion.
For queries concerning policy matters, please contact us anytime.
Have a frequently asked question?
Visit our help center. Hope you find the right answer.
Deposits & withdrawals
Add and withdraw funds at your convenience, using our range of easy-to-use tools.
Start trading today
M4markets has a range of fast and efficient tools to help you manage your money. You can deposit and make a withdrawal through our easy-to-use client portal.
Deposits
method* | min. Amount** | fees | processing time | ||
---|---|---|---|---|---|
E-wallet | 50 USD | free | instant*** | FUND NOW | |
E-wallet | 50 USD | free | instant*** | FUND NOW | |
E-wallet | 50 USD | free | instant*** | FUND NOW | |
E-wallet | 360 CNY | free | instant | FUND NOW | |
local wire solution | 360 CNY | free | within 1 business day | FUND NOW | |
local wire solution (VND,MYR,IDR,THB) | 50 USD | free | within 1 business day | FUND NOW | |
bankwire | 200 USD | free | within 1 business day**** | FUND NOW |
Notes:
*available methods will appear depending on the jurisdiction of the client's account.
***first deposit will remain pending until the approval of payment details. Any additional deposits will go through automatically.
****time needed for the transfer to reach the m4markets' bank will depend on the banks involved. Once the funds are shown in m4markets' bank account, they will be credited within one day to the client's account.
Withdrawals
method* | min. Amount** | fees***** | processing time****** | |
---|---|---|---|---|
E-wallet | 10 USD | free | within 1 business day | |
E-wallet | 10 USD | free | within 1 business day | |
E-wallet | 10 USD | free | within 1 business day | |
E-wallet | 100 CNY | free | within 1 business day | |
local wire solution | 100 CNY | free | within 1 business day | |
local wire solution (VND,MYR,IDR,THB) | avg. 14 USD | free | within 1 business day | |
bankwire | 200 USD | depending on corresponding bank | within 1 business day |
Notes:
*available methods will appear depending on the jurisdiction of the client's account.
******processing time of withdrawals is based on m4markets' processing time. M4markets does not take any responsibility for the payment providers' processing time.
What payment options do you provide?
M4markets offers you a wide selection of payment options such as wallets, electronic payments, local wire transfers and bank wire transfers.
You can see the options in the client area. Payment methods differ by country.
In which currencies can I deposit money into my trading account?
You can deposit money in any currency; funds will be converted into the currency of your account.
What is the minimum and maximum amount that I can deposit/withdraw?
There is a minimum amount per deposit/withdrawal based on your account type and payment method.
For more details please refer to our deposits & withdrawals characteristics.
What is the withdrawal priority procedure?
M4markets processes withdrawal/refunds back to the source of the original deposit only. All withdrawal requests will be executed within one business day.
How do I make a deposit?
Making a deposit can be done in 3 easy steps:
- Log in to your client area and navigate to make a deposit
- Select a payment method of your preference
- Enter the amount and follow the instructions given
What are the deposit processing times?
Deposits are typically processed and available in your account to use within 24 hours. For more details please refer to our deposits & withdrawals page.
If my withdrawal amount exceeds the amount I have deposited, how can I withdraw?
Usually, we proceed with sending the funds via the same way that the client deposited. If the client made any profit, we will proceed with sending the funds either the same way as with the deposit amount or using an additional payment method. It always depends on the deposit method that the client used to fund his account. Each withdrawal request should meet the minimum amount criteria.
Can I withdraw my money if I have an open position?
Yes, you can. Our system will show you the available amount for withdrawal.
How long does it take for funds to reach my personal bank account?
We process a withdrawal request within one business day. The time that you will receive the funds in your bank account depends on your country of residence and the payment method.
For payments done via e-wallet, funds will be credited immediately on your account, and for payments done via bank wire, usually takes between 3-5 business days. M4markets do not take responsibility in case the payment service provider takes longer than normal.
How long does the deposit via e-wallet or any other payment method take to be added on my trading account?
All deposits done through e-wallet will be immediately added on your trading account. For deposits done through bank wire, it might take up to 5 days to be received in our bank account, and then it will be immediately credited to your trading account.
Are there any deposit/withdrawal fees?
We do not charge any fees for our deposit/withdrawal options.
*please see exceptions in our client services agreement and on our deposits & withdrawals page.
Can I deposit to/withdraw from my friend’s/relative’s account?
No. As a regulated company, we do not accept deposits and/or withdrawals by third parties. Deposits can only be made from your personal account, and the withdrawal has to go back to the source where the deposit was made.
Is it possible to transfer money from one trading account to another trading account?
Yes, this is possible. You can request an internal transfer between your trading accounts, but only if both accounts have been opened under the same m4markets' account/ profile. If the base currency is different, the amount will be automatically converted. Internal transfers can be requested in the clients' area.
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so, let's see, what was the most valuable thing of this article: deposit & withdrawal trading in any investment opportunity that maay generate profit requires BSB global customers to deposit money on their online account. Profits may be withdrawn from the at deposit withdrawal
Contents of the article
- Today forex bonuses
- Deposit & withdrawal
- Deposits
- Withdrawals
- Non-deposited funds
- Submitting A withdrawal request
- Typical withdrawal processing time
- Credit/debit cards
- Currency
- Additional conditions
- Lets start!
- Asset exchange, deposit and withdrawal FAQ
- Assets exchange matters
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- Withdrawal matters
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- Other asset matters
- Deposit withdrawal
- Frequently asked questions
- Deposit withdrawal
- Deposits
- Withdrawals
- Withdrawals fees
- Non-deposited funds
- Submitting A withdrawal request
- Typical withdrawal processing time
- Credit/debit cards
- Currency
- Additional conditions
- Have a frequently asked question?
- Deposit withdrawal
- Deposit withdrawal
- Frequently asked questions
- Deposit withdrawal
- Deposit withdrawal
- Deposits
- Withdrawals
- Withdrawals fees
- Non-deposited funds
- Submitting A withdrawal request
- Typical withdrawal processing time
- Credit/debit cards
- Currency
- Additional conditions
- Have a frequently asked question?
- Deposits & withdrawals
- Deposits
- Withdrawals
- Notes:
- What payment options do you provide?
- In which currencies can I deposit money into my...
- What is the minimum and maximum amount that I can...
- What is the withdrawal priority procedure?
- How do I make a deposit?
- What are the deposit processing times?
- If my withdrawal amount exceeds the amount I have...
- Can I withdraw my money if I have an open...
- How long does it take for funds to reach my...
- How long does the deposit via e-wallet or any...
- Are there any deposit/withdrawal fees?
- Can I deposit to/withdraw from my...
- Is it possible to transfer money from one trading...
- Trading with m4markets
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