Fortfs withdrawal

10 june 2019 17:53
fortfs: hello, we apologize for the late response. The request will be processed within 24 hours.

Today forex bonuses

FortFS withdrawal problem, fortfs withdrawal.

Sincerely yours, fort financial services 10 june 2019 17:53
fortfs: hello, we apologize for the late response. The request will be processed within 24 hours. Sincerely yours, fort financial services

Fortfs withdrawal problem

Private, 1st class

These are details of my pending withdrawal:
W1008174 withdraw 1500.00 EUR 2019-05-31 18:26:38 processing

These the details of support ticket:
7 june 2019 17:34
me: hello, i'm still waiting for withdraw W1008174

10 june 2019 17:19
me: can i have an update? This behaviour start to seem suspect

10 june 2019 17:53
fortfs: hello, we apologize for the late response. The request will be processed within 24 hours. Sincerely yours, fort financial services

11 june 2019 18:28
me: the withdrawal is still in processing. What's going on?

Fxmaster

Lt. Colonel

These are details of my pending withdrawal:
W1008174 withdraw 1500.00 EUR 2019-05-31 18:26:38 processing

These the details of support ticket:
7 june 2019 17:34
me: hello, i'm still waiting for withdraw W1008174

10 june 2019 17:19
me: can i have an update? This behaviour start to seem suspect

10 june 2019 17:53
fortfs: hello, we apologize for the late response. The request will be processed within 24 hours. Sincerely yours, fort financial services

11 june 2019 18:28
me: the withdrawal is still in processing. What's going on?

Private, 1st class

Update of the ticket. Still no ETA btw.

12 june 2019 09:56
fortfs: hello, we apologize for the inconvenience caused. Our IT department has been working on a new integration system, the work has expected to be done 2019-06-11. Unfortunately, the skrill gate is under the maintenance still and we need more time to complete the work. Your request will be processed with the highest priority after that. Sincerely yours, fort financial services

Fxmaster

Lt. Colonel

Update of the ticket. Still no ETA btw.

4evermaat

2nd lieutenant

Are you guys really that fooled by such a response?

How long would you wait for a withdrawal request from your bank or other financial institution?

This bucketshop needs to either find another way to process thr withdrawal (e.G. Manually) or close down.

You do realize they are not regulated, correct?

Private, 1st class

4evermaat

2nd lieutenant

You use official contacts. There is option to add more than one email address (support, compliance, accounts, etc)

Inviting forum representative is independent from the invite company tool. It is helpful, but does not count as a formal invitation.

Private, 1st class

Mark miller (fortfs)

Fortfs representative

Dear G.M and forum visitors,

Thank you for inviting us to the thread.
The latest withdrawal is completed already. The situation is currently being further discussed via private correspondence.
There is no need to "suspect" anything, all withdrawals will be processed as they always are and have been for 9 years. We do sincerely apologize for the inconvenience caused by the technical side of things, however.

@4evermaat, your insults are highly inappropriate and we would appreciate keeping the thread to constructive comments. Thank you.

Private, 1st class

Thanks for answer.
Actually the situation was partially resolved. The withdrawal has been processed for 1.000€ via skrill and I was advised to proceed via webmoney for the remaining € 500.
However, i kindly ask what are the current rules and withdrawal limits via skrill, as webmoney is not exactly the same thing. And i'm waiting for an answer.
I have 18k€ of equity on my trading account, and i want to know if i have any sort o withdrawal limit by amount and/or duration.
I am aware of the fact that recently the neteller and skrill transfer channels have suffered major problems. I have been a satisfied customer for many years and I have judged you 4 stars in the past. However, outgoing liquidity is the first factor for a forex broker, and losing flexibility on this aspect is the beginning of the end.

So, in short, can I therefore know if the 1k withdrawal limit with skrill has a defined time window? 1k/day, 1k/week, 1k/month?

Fortfs withdrawal

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Copytrading is the automatic service to copy trades from the accounts of the leading successful traders. The system allows to manage the financial risks by setting the copy ratio according to your free margin.In order to help you to choose an appropriate master account we developed a convenient ranking list which highlights the efficiency of each account.

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Payments systems

Fort financial services LTD,
registration number 25307 BC 2019
suite 305, griffith corporate centre
P.O. Box 1510, beachmont kingstown
st vincent and grenadines

+371 67 66 0716

Fort financial services LTD is incorporated in st. Vincent & the grenadines as an international business company with the registration number 25307 BC 2019. The objects of the company are all subject matters not forbidden by international business companies (amendment and consolidation) act, chapter 149 of the revised laws of saint vincent and grenadines, 2009, in particular but not exclusively all commercial, financial, lending, borrowing, trading, service activities and the participation in other enterprises as well as to provide brokerage, training and managed account services in currencies, commodities, indexes, cfds and leveraged financial instruments.

Fortfs review and ratings

Availability

Fortfs accepts clients from all over the world, excluding USA and some countires from the OFAC list.

Distinctive features

Own pool of PAMM accounts and copy-trading service offered for the clients.

A lot of futures contracts available for trading.

Simple registration and verification process.

Tight spreads on major currency pairs.

Trading instruments

Forex broker offers the following underlying assets for trading.

60+ currency pairs	based on major and minor world currencies.
15+ currency futures	based on major world currencies.
5 crypto pairs	based on bitcoin, bitcoin cash, ethereum, litecoin and dash.
12 indice cash cfds	based on baskets of different blue-chip stocks.
30+ indice futures	based on baskets of different blue-chip stocks and US dollar index.
8 metal spot cfds	based on gold, silver, platinum, palladium.
10+ metal futures	based on gold, silver, copper, platinum, palladium and copper.
3 energy spot cfds	based on crude oil (WTI, brent) and natural gas.
10+ energy futures	based on crude oil (WTI, brent), heating oil, gasoline and natural gas.
20+ soft futures	based on wheat, soybeans, rough rice, oats, soybean oil, soybean meal, corn, orange juice, milk, cotton, sugar, lumber, coffee, cocoa, feeder cattle, live cattle, lean hogs.
20+ bond futures	based on AU, US, UK and EU government securities.
50+ stock cfds	based on shares of most well-known US companies.
40+ ETF cfds	based on exchange-traded funds containing various tradable assets.
6 interest rate futures	based on eurodollar, US treasury bonds, 30-day fed funds, 2yr or 5yr or 10yr notes.

Most of futures are available at ninja trader and CQG platform.

Comprehensive review

Fortfs (fort financial services) is a belize-registered online forex & CFD broker that was rebranded in 2014. The broker used to be known as tradefort, which was owned by one vector group inc., but is now simply branded as fortfs. The broker has been operating since 2010, and is regulated by the belize government regulator known as IFSC.

Fortfs is most recently known for receiving multiple awards in the 2017 forex awards, such as the ‘best execution broker’ and ‘best forex broker middle east’. It has remained a popular choice amongst traders in the middle east because of its heavy local presence in that region. Although the broker serves clients globally, it unfortunately does not serve US residents.

The broker offers clients four different platforms to choose from for forex and CFD trading – metatrader 4 and 5, CQG and ninjatrader. It also provides a comprehensive comparison between the different platforms to help clients choose which platform best suits their needs. Offering a variety of platforms also allows for more flexibility in trading.

Fortfs has recently expanded its services to include CFD trading based on cryptocurrencies. Clients are free to trade bitcoin, bitcoin cash, ethereum, litecoin, ripple, and dash, which are among the most popular coins in the market today.

Several traders have praised fortfs for their newbie account, which is an account that inexperienced traders can open to trade with very easily. In the event of a loss after closing a trade, fortfs will instantly compensate 10% of the loss. This is the company’s way of showing support to first-time traders and encourage them to keep on trading despite initial losses.

There is also a fixed leverage of 1:1,000 for the newbie account, which allows new traders to really boost their buying power in the market and make more substantial profits even though their trading capital may be low.

Fortfs offers more than 140 currency pairs for trading, including rare additions such as the czech koruna (CZK). They also have fixed spread accounts for more experienced traders to trade many of the more exotic currencies.

Traders have expressed satisfaction with fortfs’ effective customer support, with some traders pointing out that it took less than 20 minutes to set up a new account, given how effective their customer service was. Verification of ID is done easily after clients upload proof of their identity. They also have an easy-to-use interface which helps the overall customer experience.

The broker’s website is clear and concise, and contains lots of useful information for traders, including a useful economic calendar, fundamental and technical analysis of various markets, and even a list of trading recommendations that users can read for free. The website is currently offered in 14 different languages, which makes fortfs a truly global broker.

Fortfs has been continuously expanding in asia in recent years, and now has one office in jakarta, indonesia and an educational center based out of kuala lumpur, malaysia, in addition to its headquarter in belize.

Fortfs offers standard terms when it comes to its deposit and withdrawal service. For online payment services such as webmoney, payments can be processed instantly. For other means of payment, the processing time depends on the method chosen, and can take up to 7 days for traditional international bank transfers. Unfortunately, deposits and withdrawals in cryptocurrency is not available with this broker.

Fortfs review

Fortfs is an online broker that offers a range of powerful trading platforms for multiple devices along with flexible trading accounts for all types of trader. However, they have a limited range of trading instruments and are only regulated offshore. The brokers fees are also not the cheapest and you can find tighter spreads elsewhere.

Fortfs review, pros & cons

Access to trade on the MT4, MT5, CQG or ninjatrader platforms

Managed accounts are available

Social trading for copying signals of other traders

Daily technical & fundamental market analysis along with trading signals

Offshore regulation

Clients from USA are not accepted

High commission fees & not the tightest spreads

Limited trading instruments compared to other online brokers

Incomprehensive market analysis which is only focused on a few assets

Top accounts require large deposits

In this detailed fortfs review, our online broker research team have covered some of the most important aspects for you to consider when choosing the best broker for your online trading needs.

Fortfs is not ranked in our best forex brokers, best stock brokers, best cfd brokers, best crypto brokers or best online brokers categories. You can use our free broker comparison tool to compare online brokers including fortfs.

Fortfs review: summary

Fort financial services was founded in 2010 with the vision to provide online brokerage services in forex, cfds and futures markets. The broker is registered in st. Vincent and the grenadines but has other offices in malaysia and indonesia. The brand offers over 500 assets for trading on its platforms.

The broker offers a variety of account types to cater for beginners, experienced and expert traders. Up to 4 professional trading platforms are available for the trading and analysis needs of clients around the globe. Multiple account funding options are also available.

Fortfs operates the straight through processing (STP) brokerage model. They have reasonable trade execution speeds, which start from 0.1 seconds. These are achieved through the interbank ECN liquidity.

Fortfs has won over 25 trading awards which were given to honour the broker for its trading services. Some of the awards include the “best ECN/STN forex broker” which was won at the shanghai forex expo in 2015 and the “best execution broker” given by ‘forex-awards.Com’ in 2017.

Fortfs review: broker awards

Fortfs review: regulation

Fort financial services ltd is incorporated in st. Vincent & the grenadines as an international business company with the registration number 25307 BC 2019.

Fortfs also states that the company is licensed by the international financial services commission of belize with an international financial brokerage license, IFSC/60/256/TS/17 which was issued on 15 april 2013.

The company states that it is committed to the ‘anti money laundering’ (AML) policy and the ‘know your customer’ (KYC) policy. This is in compliance with international laws to prevent financing terrorism, money laundering and other financial crimes. To this effect, all clients are verified using KYC procedures which involves uploading a government issued valid identity card and also uploading a utility bill. Politically exposed clients are not allowed to register for fortfs services.

To try and protect its clients from internet fraudsters, fortfs protects all its websites and clients with industry standard security measures. This includes the implementation of SSL technology which ensures that all user info is encrypted before it is transmitted over the internet. This protects user sensitive info like debit card details, ID cards, date of birth, etc, from being intercepted by internet identity thieves and hackers.

Fortfs review: countries

Fortfs states clearly that its services are not available to united states residents. Some fortfs features and products mentioned within this fortfs review may not be available to traders from specific countries due to legal restrictions.

If you are looking for a trading broker in a particular country, please see our best brokers USA, best brokers UK, best brokers australia, best brokers south africa, best brokers canada or our best brokers for all other countries.

Fortfs review: trading platforms

Ninjatrader

Ninjatrader is professional trading software designed in 2003 by the american company ‘ninjatrader group LLC’. The platform is full of complex tools for chart analysis, advanced trading and trading systems development. Ninjatrader already has over 1,000 plugin apps and numerous users from all over the world. Fortfs clients can trade on this platform with a minimum deposit of $10,000. Ninjatrader is only available as a downloadable windows desktop application, no webtrader and no mobile trading apps are available.

Here are some of the core features of the ninjatrader platform:

Advanced trade management (ATM) minimizes risks to the trader and offers multiple trading options.

Easily design, test and deploy your own trading system.

Complex charting features that include 16 chart styles.

Over 100 inbuilt technical indicators.

The ‘market replay’ tool downloads historical data which can be used for analysis and testing.

Comes with the ‘market analyser’ which scans the markets and notifies the trader when it finds a trading opportunity.

Fortfs review: ninjatrader platform

CQG trader

This is a trading platform designed for fast trade execution speeds and direct access to trade on multiple exchanges. It was developed by an american based company with the same name. A minimum deposit of $15,000 is required before a fortfs client can trade on this platform.

CQG is priced as follows:

Webtrader: runs on the web browser and available at no cost.

CQG mobile: downloadable for android and ios devices at no cost.

CQG qtrader: for trading futures, options and spreads; available at $40 per month

CQG integrated client: this is the flagship version and it costs $595 per month.

Here are some of the primary features of the CQG trader:

Direct market access to trade on more than 40 exchanges.

Over 200 elements of market data.

Synthetic and stock spreads.

It has the domtrader which shows the market transparency.

Complex charting and analytics using CQG tflow charts.

Multiple order types and risk management.

Easily pull real-time market values into excel worksheet through RTD syntax.

Fortfs review: CQG webtrader

MT4 platform

Metatrader 4 (MT4) is one of the most popular trading platforms that is used by traders all over the world. The platform is user friendly, versatile and has lots of tools for trading and conductin market analysis. The fortfs MT4 is available as follows:

MT4 desktop: this is the flagship version built for windows computers. Fortfs also provides the desktop version for MAC OS.

MT4 multiterminal: this version is built for money managers. It can trade multiple accounts in one click.

MT4 mobile: this version is downloadable on ios and android devices. It is designed for monitoring, analysing and trading the markets while on the move.

MT4 webtrader: this version runs on the web browser without needing to download or install any additional software.

Here are some of the main features of the MT4 trading platform:

Real time bid/ask price quotes in the market watch window.

One-click trading and trading from the charts.

Scripting, testing and installation of expert advisors (eas) which automates trading strategies.

Complex charting over 9 timeframes and multiple chart types.

Preloaded with up to 30 technical indicators.

Features can be extended using add-on apps that are developed using the MQL4 language.

Multiple order types and risk management tools.

Price alert notifications via SMS, email & pop-ups.

Fortfs review: MT4 trading platform

Metatrader 5 (MT5) is a trading platform that was designed to replace MT4, although the former remains perhaps more popular. MT5 comes with most of the same core features as MT4 plus additional capabilities and new features. It is an advanced trading platform best for professional traders. Fortfs MT5 is available as webtrader, mobile apps for android and ios devices and also as desktop applications on windows and MAC OS.

Here are some of the core features of the MT5 trading platform:

Depth of market tool which shows the depth of liquidity available in the market.

Support the use of MQL5 to script plugin apps.

Eas for automation of strategies.

Multi-currency strategy testes to back test eas over historical data.

Allows as many as 100 charts to be opened simultaneously.

Complex charts with 3 chart styles displayable over 21 timeframes.

Preloaded with 38 technical indicators which can be extended to thousands using plugin apps.

Comes with the economic calendar.

Price alert notifications.

Fortfs review: trading tools

Virtual private server (VPS)

A VPS is often needed by traders who require reliability, fast connections or those who use eas and other trading systems that they need to run around the clock. A VPS can run your trading platform 24/7 without you needing your own computer switched on as you access it remotely. Fortfs provides VPS at no cost to all clients who maintain a minimum balance of $1,000.

Traders’ calculator

This calculator helps the trader to calculate the margin, trading costs, swap fees and size of the contract. The trader just needs to input the asset he wishes to trade, lot size, leverage and account currency. This can help when planning your trades and with your money management strategy.

Fortfs review: traders calculator

Short term assets revenue (S.T.A.R)

This is an investment service where an investor can choose a manager based on his performance history. The investment managers trade on behalf of the investors and any profits are shared. There is no guarantee in the performance of this managed service and historical results should not be relied upon as an indication of future results.

Financial calendar

The calendar of economic events is available on the website. Like the name suggests, it shows the exact date, time of an economic event and also its estimated impact on the price of a given asset. It also shows the history and compares it with the forecasts made by the analysts. Traders who use fundamental analytical methods will most likely require this tool as part of their analysis.

Fortfs review: economic calendar

Fundamental & technical analysis

The fortfs analysis occurs several times a day and focuses on some selected assets including forex currency pairs and commodities. The analysis is prepared by fortfs experts and it is based on the latest market news and price movements. They include potential trading ideas based on the analysis.

Trading signals

The fortfs trading signals focus primarily on the major forex pairs and are frequently updated.

Copytrading

There is a social trading platform offered by fortfs where subscribers can automatically copy the trades from a master account. Subscribers are presented with ratings and statistics based on the performance of the master accounts. They can choose an account to copy, make a deposit and activate copytrading. The subscriber can monitor his trades or stop his subscription anytime. Past performance of the copy trading signals is by no means a guarantee of future performance.

Fortfs review: copytrading

Fortfs review: education

The educational section of the fortfs website has multiple sections. Each section focuses on a topic and contains a training article. The lessons are on forex, trading platforms, technical and fundamental analysis, trading psychology and automated trading. The articles are well written with detailed examples, graphical illustrations and a professional approach.

To further help new clients, a glossary of trading terminology is provided on the website. It contains over 220 forex trading terms along with their detailed explanations.

Fortfs review: trading instruments

The following instruments are available for trading on the MT4/MT5 platforms.

50 currency pairs.

22 indices.

53 stock cfds.

13 cryptos.

40 etfs.

56 commodities.

Fortfs review: trading accounts & fees

The following trading account types are available at fortfs:

Newbie: this account is designed for beginners as the name suggests. 10% compensation is given back to the traders on losing trades. The minimum deposit is $5 and the account is denominated in cent. The floating spreads start from 0.3 pips and the maximum spread is 1:1000.

Fort: the minimum deposit is $5 and the maximum leverage is 1:1000. Fixed spreads are offered that start from 2 pips on forex. Execution is instant, no commissions are charged on forex but a minimum of $10 is charged on cfds.

Flex: the minimum deposit is $5 and the floating spreads start from 0.3 pips. The maximum leverage is 1:1000

Pro: this account is designed for professionals. It offers ECN liquidity resulting in low spreads and executions from 0.1 seconds. The maximum leverage is 1:100 and floating spreads start from 0.1 pips. The minimum deposit is $500 and a commission of $9 is charged on trades.

Swap free accounts are available for the fort and flex accounts. Newbie accounts are swap free and there are no swap free pro accounts. Demo accounts are free and unlimited on the MT4 and MT5 platforms. Demo accounts are available on the ninjatrader platform but it expires after two weeks. A demo account can be a good way to test different trading strategies and platforms before trading with real money.

Fortfs review: trading account types

As broker fees can vary and change, there may be additional fees that are not listed in this fortfs review. It is imperative to ensure that you check and understand all of the latest information before you open a fortfs account for online trading.

Fortfs review: customer service

The fortfs customer support team works from 5am to 11pm from mondays to fridays. They can be reached on phone, email and online web chat. A ‘contact form’ is also available on the website and can be used to reach the support team. Registered clients can also reach the support team via web call which is powered by zangaya.Com. On social media, they can be reached through telegram, facebook, twitter, instagram and youtube.

Fortfs review: deposit & withdrawal

Debit/credit cards: the accepted cards are visa and mastercard. The minimum transaction amount is $20 and there are no deposit fees. For withdrawals, the commission is 2.5%

Webmoney: the minimum deposit is $5 while the minimum withdrawal amount is $0.1. No commissions are charged.

Perfect money: the minimum deposit is $5 while the least withdrawal amount is $0.1. A commission of 1% is charged on all transactions.

Skrill: the minimum deposit is $20 while the minimum withdrawal amount is $0.1. Skrill transactions are free of any charges.

QIWI: the minimum deposit is $5 while the minimum withdrawal amount is $0.1. No transaction fees are charged.

Neteller: the minimum transaction amount is $5 and no commissions are charged.

Fasapay: the minimum transaction amount is $5 while a commission of 0.5% is charged for both deposits and withdrawals.

Local transfers: this involves bank transfer between banks in the same country. It is available in malaysia, vietnam, thailand and indonesia. The minimum deposit is $20 while the minimum withdrawal is $15. Local transfers are usually completed within a day and attract no charges.

Fortfs review: account payment options

Fortfs review: account opening

It is simple to create a new trading account with fortfs. Visit the website and click on the ‘open account’ button which is at the top of every page just above the menu bar. The page showing all the four account types will be displayed. Click on the ‘open account’ button under the account type that you wish to open. The registration form displays.

Fortfs review: account registration form

Fill in your country of residence, email, password and check ‘I am not a robot’, then click on ‘continue’. A second page asking for personal details displays after which email confirmation is required. After email confirmation, the account is opened and you can login to the traders’ room where you can complete your profile, complete KYC verifications, make deposits and commence trading when you feel ready to do so.

Fortfs review: traders room

Fortfs review: conclusion

Founded in 2010, fortfs is an award-winning broker that provides multiple trading platforms for its clients. The platforms provided are sophisticated and suitable for all levels of trader. They are also flexible as they can be used across multiple devices.

The multiple account types including the ‘newbie’ account shows that this broker accommodates all types of traders. With demo accounts, social trading, managed accounts and educational resources, beginners have adequate resources to learn or invest. There is no large minimum deposit thereby eliminating the need for a huge trading capital before one can commence live trading.

Fortfs is regulated by the IFSC belize and affirms its adoption of the AML and KYC policies. It should be noted that this regulation is not considered the strongest and most reputable by industry experts. Most would strongly advise against trading with brokers who have offshore regulations such as this. Though the broker looks credible on the surface, fortfs would do well to add another regulator to boost its credibility to compete with those who have FCA, cysec and ASIC regulation.

Furthermore, this brokers fees and spreads are not the lowest and the asset range is limited when compared to other online brokers.

Trading in financial markets involves substantial risks, including complete possible loss of investment capital. This activity is not suitable for all investors. High leverage increases the risk (risk disclosure). Client has the right to refuse services company. In this case the refund is carried out according client agreement and refund policy.

Min $5 deposit

Fortfs is an online broker that offers multiple platforms & flexible account types for all types of trader. However, they have a limited range of trading instruments & are regulated offshore. The brokers fees are also not the cheapest.

Fortfs.Com review

Fort financial services

Fortfs is a forex broker. Fort FS offers the metatrader 4 and MT mobile currency trading top platforms. Fortfs.Com offers currency pairs for your personal investment and trading options.

Other websites of this company include tradefort.Com, tradefort.Ws.

Broker details

deposit methods:

VISA, mastercard, fasapay, local bank deposits, neteller, perfectmoney, qiwi, skrill, webmoney

withdrawal methods:

VISA, mastercard, fasapay, local bank deposits, neteller, perfectmoney, qiwi, skrill, webmoney

Live discussion

Join live discussion of fortfs.Com on our forum

Video

Let other traders know if this service is worth checking or should be avoided.

Traders reviews

Length of use: over 1 year

Then finally start transferring the money to perfect money according to your guidelines.
The withdraw request W1022881 was rejected on the grounds that € 500 exceeds the payout amount. You can see below that I can withdraw the maximum amount of € 500 and see attachment.
The withdrawal W1022833 request was created on 09/30/2020 and the transfer to perfect money has not been processed for two working days.

Von: michael gimelfarb [mailto:support@fortfs.Com]
gesendet: mittwoch, 30. September 2020 11:04
an: di
betreff: [#337810]: withdrawal to perfect money refused

Kindly note that your withdrawal request W1022883 has been confirmed and will be executed in accordance with the standard procedure.

Kindly pay your attention, that according to the client agreement withdrawal requests operating may take up to 5 working days.

Funds are credited on your wallet/account:
- instantly after the withdrawal request is approved by financial department manager if the withdrawal is requested to neteller, skrill, perfect money, webmoney, qiwi and fasapay;
- within 3-7 banking days after the withdrawal request is approved by financial department manager if the withdrawal is requested to a bank card;
- within 48 hours after the withdrawal request is approved by financial department manager if the withdrawal is requested to local bank (malaysia / thailand / vietnam / indonesia).

Kindly note, that the financial department working hours: 10:00 am - 7:00 pm GMT+3 (monday-friday).

Thank you for contacting fortfs customer support service. Please, feel free to contact us at your convenience in the future - we are always happy to help.

Ticket ID: 337810
department: complaint
type: feedback
status: closed
priority: normal

So, according to your rules, you are two business days overdue.
As per your policy, you denied me a withdrawal that you must withdraw!
When will the money be transferred?

Sep 21, 2020 - 1 star I have been trying to withdraw EUR 4800 from account 4108992 for the last 4 weeks. I had to completely re-verify myself. I created my mastercard-wallet at fort FS three weeks ago. Fort FS refused to pay me out although they themselves recommend mastercard on the website for european customers. I should then withdraw with perfect money. Perfect money account set up. Now the perfect money wallet has been set up at fort FS. Withdrawing all the money at once was denied to me. The following e-mail shows that I can withdraw EUR 900 at once.
_____________________________________________________________________________________________________

Von: fortfs team [mailto:no-reply@fortfs.Com]
gesendet: freitag, 18. September 2020 13:44
an:
betreff: funds withdrawal request #1022636 from 18.09.2020 canceled.

Your withdrawal was rejected due to payment limits. Kindly create a new withdrawal request for the total amount of 900 EUR, please.
Sincerely yours,
fort financial services – citadel of trading!
_______________________________________________________________________________________________________

But I was also denied the payment of EUR 900 from my account - see below.
__________________________________________________________________________________________

Von: fortfs team [mailto:no-reply@fortfs.Com]
gesendet: montag, 21. September 2020 09:16
an:
betreff: funds withdrawal request #1022652 from 18.09.2020 canceled.

Your request was rejected due to the limits. Please make withdrawal request with amount no more than 500 EUR.
Sincerely yours,
fort financial services – citadel of trading!
_________________________________________________________________________________________________

Now I have made several payments in the amount of 500 euros. They were denied to me.
I received the following letter for this:
______________________________________________________________________________________________
von: michael gimelfarb [mailto:payments@tradefort.Ru]
gesendet: montag, 21. September 2020 18:35
an:
betreff: [#336771]: withdrawal to perfect money

Kindly note that withdrawal requests are operated in a sequential order, meaning that you cannot create a second withdrawal request in case if your ongoing request has not been completed yet. Your current request W1022695 will be executed in accordance with the standard procedure stipulated in the client agreement. Once W1022695 is executed and you receive the funds you will be able to create a new withdrawal request.

Thank you for contacting fortfs customer support service. Please, feel free to contact us at your convenience in the future - we are always happy to help.

Ticket details
________________________________________
ticket ID: 336771
department: payments
type: feedback
status: closed
priority: normal

I answered the following:

Von: di
gesendet: montag, 21. September 2020 20:39
an: 'payments@fortfs.Com'
betreff: AW: [#336771]: withdrawal to perfect money

That means, if I had 50,000 euro with you, then I would have to debit 100 times EUR 500 and that would take 100 weeks, since the debit is made after 5 working days at the earliest. That is a period of almost two years. So do I need around 10 weeks to withdraw EUR 4809?
There's no other broker like this.

So do I need around 10 weeks to withdraw EUR 4809?
I will report in all portals whether I got the money back and how.

Reply by mark miller (fortfs) submitted sep 29, 2020 dear dididi,

Unfortunately, due to changes in policies of payment processing companies for the EU citizens, currently perfect money is the only available option for you. Please note that the changes are not coming from our side and are completely out of our influence. All clients were informed of these changes through our website.

We are thankful for your cooperation; your withdrawal requests will be completed in standard time according to the client agreement.

Length of use: over 1 year

I have been with fortfs since 2018 and thru my trading experience, I have lost during 2018 till early this year. My account number is 499413.

Now, I have finally managed to polish my skills and get a decent profit. I requested withdrawal on 14th august and it was denied as they said the verification is not complete. I send the required documents and it took more than usual time until I had to join fortfs official telegram and raise my concern in the group. I have also pmed mr evgeny 888 (the telegram's name - fortfs CEO/ representatives I guess). Only on 18th august, my documents were verified.

Next, come another problem as when I am fully verified, I request for another withdrawal of USD2000 on 18th august 2020. After that, again my withdrawal is cancelled by fortfs team and they imposed me another clause that the limit for withdrawal is only set to be USD500. The claus given are as follows, c. 6.3.: "the company reserves the right to set the maximum and minimum deposit and withdrawal limits for any particular request according to the risk management decision, the payment systems request, the legislative regulations or any other circumstances that can affect company’s capabilities to comprehensively fulfill its financial obligations."

Abiding this clause, I made withdrawal but limit it at USD500 only on 18th august 2020. On the next day (19th august 2020), I also made another withdrawal amounting USD500 as I am following their withdrawal limit clause.

And what upset me today, my withdrawal made on the 18th august and 19th august were again cancelled by fortfs by their staff named michael gimelfarb on 20th august 2020. This time, fortfs requested another verification from me which is to upload a full-sized photo of yourself holding your national ID card / passport and a sheet of paper with the current date on it in the hand.

Again, I abide their requirement which is for me I considered absurd as previously I did request for withdrawal amount USD30, but no problem arise at all. So, I have uploaded the extra verification documents needed by fortfs thru their website and also thru the email of michael gimelfarb of fortfs.

The best part is, today, 20th august 2020, I am blocked from the official fortfs telegram. And I just took my chance to again pmed evgeny 888 (the telegram's ID of their CEO/representative).

I am demanding that my withdrawal is no longer being denied by fortfs as I have follow all their demands and I am just asking for my profit which I hardly earned.

The full sum of your initial deposit has been already refunded to you even before you wrote this review.
As you were informed by email, you have clearly violated the KYC / AML policy, and consequently, the risk management of the company stopped the services for all your trading accounts.

As I already reported here about the withdrawal problem at this broker, I managed to make 3 withdrawals of 500, but I still have 2 more withdrawals of 500 to make, 1 of which is already more than 20 days ago and nothing about me receiving my money, they no more excuses to give and now the chat is only offline, finally the agreement that was absurd to be able to withdraw only 500 and have to wait 5 working days to receive is not fulfilled . Shame on such a broker and I will go to the end to activate the responsible bodies so that this broker fulfills its obligations !!

May 27, 2020 - 2 stars my complaint I think is the same as everyone's here, withdrawn, I made my deposit via neteller and decided to withdraw my money from the broker, when I requested the withdrawal (05/26/2020), I saw that I could not withdraw more 2K per day, until then all right, a withdrawal of $ 529 was approved which I have not yet received on my neteller account, the informed being that it is instantaneous by neteller, and it was uncomfortable that it can take 5 business days, the next day (05/27/2020) I requested the 2K withdrawal as reported and was rejected and I received an email that could only request another withdrawal of $ 500 after the 1st withdrawal of 529.00 was completed, summing up if I manage to withdraw my money, it will take me more than 1 month to withdraw everything . This is absurd .
I have never had withdrawal problems with any broker, I will wait for the solution to be on time, even if I am not informed about limits and deadlines for withdrawals.
I am willing to come back here and withdraw my complaint if the problem is resolved.

We have already informed you (3 times!) that due to maintenance on the side of neteller payment system, withdrawals can take longer than usually! We kindly asked you (3 times!) NOT to make withdrawal request to neteller but to withdraw to skrill or perfect money, where the withdrawal would be completed faster, but you keep on creating withdrawals to neteller. Please do not mislead people!

Delay in withdraw

They do my request withdraw delay ., why dont according to rules and agreements(after 5 working days) with the client ? So far , two of my withdrawls have lasted more than seven days!No one is accountable.This is an example of a lack of accountability :
department: common queries
full name: shahin raz
email: sh.R2005@gmail.Com
your question: withdraw
operator: arina richardson
09:02 your question: withdraw
09:02 please wait and one of our operators will be with you shortly.
09:02 you are now chatting with arina richardson - common queries
09:02 arina richardson: hello, how can I help you?

09:02 shahin raz: hi pay your attention that according to the client agreement withdrawal requests operating may take up to 5 working day ,but to day is 7working days now.Why the client agreement withdrawal is not implemented for me?
09:06 arina richardson: request has been passed to the payments department.
09:10 shahin raz: you tell me on friday:I will provide your request to financial department but not implemented !
09:11 arina richardson: sir, it is the only thing I can do for you.
09:14 shahin raz: ok if it is not done to day , I am complaining(forex peace army) , according to my agreement .
09:17 arina richardson: is there anything else I can help you with?
09:18 shahin raz: no,thank you
helpdesk: https://support.Fortfs.Com/

May 6, 2020 - no rating in reply to your respon my complaint, I would just like to confirm the main points:
1- on opening my account, I will be tempted to deceive your advertisement in your telegram channel( LOW SPERADS, SAWP FREE) . This is contrary to your agreement with the client(5-5) .
2-reviews show (up to email) all my friends who work with this broker and have similar status have not encountered this issue (swap charge).
3-there is a general principle in the legal rules and this is expostfacto,you may be the only broker who withdraw 50 percent of the deposit after 5 months as SAWP charge . Don 't you think that trader in the last 5 months has not included the expense(SAWP charge) in his analysis?
4-in terms of delay in withdraw , why dont according to rules and agreements(after 5 working days) with the client ? So far , two of my withdrawls have lasted more than seven days!
5-why , now that I want to be closed my account in your broker , you put on a withdraw limit ?

Apr 29, 2020 - no rating 1- " in response to why my withdraw is limits(500$)? , " broker says(apr 21, 2020, 12:05 AM):
unfortunately the card processing company we are cooperating with has changed withdrawal limits for a number of countries including iran .
2-and in the case delay in application withdraw request, the broker says(fri, apr 24, 6:37 AM):
kristján madsen: kindly pay your attention that according to the client agreement withdrawal requests operating may take up to 5 working days.
But not done؟! After 13 working days , the broker says: we apologize for a temporary inconvenience and hope for your understanding.
And unfortunately , this problem is repeated every time and no one is accountable .

Mar 17, 2020 - no rating I have been with broker forrest for 5 months now. When registering and opening an account, I chose the free swap option. Today, after 5 months, broker fortes e-mailed that he had decided to charge swap for all of my (even past trades) transactions. And unfortunately, I was immediately charged $ 2. Please treat this unprecedented and immoral act.
No account:3183791
shahin raz

Reply by mark miller (fortfs) submitted apr 30, 2020 dear shr2005,

As you have been fully informed, the decision to disable the swap-free service for your accounts was taken in full accordance with the agreed upon client agreement documents (https://static.Fortfs.Com/download/docs/en/10_rules_of_proceedings_for_trading_operations.Pdf). We quote:

5.5: the company has the right to disable the swap-free service at any time and without notice, as well as to charge swap for all positions in the account history, based on the current swap rates.

Unfortunately, the withdrawal limits are set by our payment provider. Your withdrawal requests are being regularly completed and we can assure you that all funds will be withdrawn in full.

Please contact our support with any additional questions.

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Only from november 02nd to december 04th, 2020, deposit bonus 200% is available for all fortfs clients!
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No deposit bonus 100 USD

Make sure to receive $100 on your trading accounts only from the 20th to the 28th of august!
No deposit bonus 100 USD is the best way to start trading and test all of the company’s products!

The bonus features:

Withdrawal of up to 100 USD

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Available for cent accounts

Fortfs 10-year anniversary = 10% cashback

To celebrate our 10-year anniversary we are going to provide a 10% compensation for every trading order closed at a loss to all clients!

PARTICIPATE IN THE PROMOTION TO GET THE MOST OUT OF TRADING WITH FORTFS:

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Latest news

Fort financial services LTD,
registration number 25307 BC 2019
suite 305, griffith corporate centre
P.O. Box 1510, beachmont kingstown
st vincent and grenadines

+371 67 66 0716

Fortfs 10% cash back compensation

10 years anniversary of fortfs. Get 10% cash back on your losses as compensation.

Fortfs is giving away 10% cash back for all traders as compensation for losses. The promotion runs only until the end of july 2020.

Notice

Fortfs 10% cash back compensation has ended on july 31, 2020. You may find the list of current promotions of fortfs in its dedicated introduction page. Find out more

Promotion details

promotion period	from june 25, 2020 to july 31, 2020
available to	all traders of fortfs
offer	10% cash back

Fortfs 10% cash back compensation

See the table below for the main information of fortfs’s 10% cash back compensation.

Available for	fortfs
promotion type	cash back (compensation for loss)
cash back amount	10% of each trade’s loss
promotion period	until july 31st 2020
required deposit amount	$100
applicable trading platform	only MT5
applicable account type	fort or flex (not pro or newbie)
maximum cash back amount	300 USD per trader
withdrawal of profit	available with no limit
withdrawal of bonus	available with no limit
hedged positions	not applicable

Fortfs’s 10% cash back compensation is launched to celebrate the 10 years anniversary of fortfs.

You can continue getting fortfs’s 10% cash back compensation on your applicable trades’ losses until the end of july 2020.

How does fortfs’s 10% cash back promotion work?

Fortfs’s 10% cash back compensation promotion isn’t like any other cash back promotions.

In this promotion, you will be able to get the cash back on the trades which you have generated losses.

As long as the account and the trade is eligible for the cash back, you will receive 10% of compensation for the loss.

The cash back amount is 10% of the total loss of the trade, and it credited directly to your live trading account.

The credited fortfs’s 10% cash back bonus amount is all yours, and you can use them for trading or withdraw them as your profit.

Fortfs’s 10% cash back won’t be provided for trades which are hedged, closed within 15 minutes or closed within 25 points range from the opening price.

To get fortfs’s 10% cash back, you do not need to apply for anything but all your applicable trades will automatically receive the compensation with “#P cashback is activated” message in the history.

How to get fortfs’s 10% cash back compensation?

Follow the simple steps below to get fortfs’s 10% cash back compensation.

Go to fortfs official website first.

Open a live trading account of either “fort” or “flex”.

Deposit at least $100 to your new live trading account.

Trade forex currency pairs or precious metals.

The amount of compensation will be automatically calculated and credited to your live trading account.

Make sure that you are opening a “fort” or “flex” account of MT5 trading platform.

For a position to be eligible to receive fortfs’s 10% cash back compensation, the position must be opened at least 15 minutes and closed 25 points away from the opening price.

For all eligible trades’ losses, fortfs’s 10% cash back compensation will be calculated automatically and credited.

Trading condition of fort and flex account types

Fortfs’s 10% cash back compensation is available only for MT5’s fort or flex account types.

You can not receive fortfs’s 10% cash back compensation on newbie or pro account.

Also in order to start receiving fortfs’s 10% cash back compensation, you must open a new live trading account.

See the table below for the comparison of trading conditions of fort and flex account types.

Account type	FORT	FLEX
account base currency	USD, EUR	USD, EUR
price accuracy	4 digits	5 digits
spread type	fixed	variable (floating)
minimum spread	2.0 pips	0.3 pips
order execution speed	from 0.3 seconds	from 0.3 seconds
maximum leverage	1:1000	1:1000
required minimum deposit amount	$100	$100
available trading volume	0.01 – 100 lots	0.01 – 100 lots

To open a new live trading account, go to fortfs official website.

Once you opened a live trading account, make a deposit of more than $100 to be qualified for this cash back promotion.

Withdrawal condition of fortfs’s 10% cash back

The amount of fortfs’s 10% cash back compensation is all yours.

You can use the cash back amount for further trading activity, or withdraw them all as your profit.

Fortfs’s 10% cash back compensation promotion does not restrict fund withdrawals from the live trading accounts.

Note that to be eligible for fortfs’s 10% cash back compensation, the account balance must be always more than $100.

If the account balance becomes lower than $100, then your live trading account will stop receiving fortfs’s 10% cash back compensation on trades.

Fortfs is running a number of bonus promotions and trading contests.

For more information about the promotion or to find out other promotions, go to fortfs official website.

Fortfs

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Fortfs provides 4 trading platforms, 16 bonus promotions and contests, 2 automated copy trading services and more for investors.

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So, let's see, what was the most valuable thing of this article: as in object. These are details of my pending withdrawal: W1008174 withdraw 1500.00 EUR 2019-05-31 18:26:38 processing these the details of support... At fortfs withdrawal